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Return & Exchange Policy

Return Policy :

Return requests must be raised within 7 days of delivery.

The product should be unused, undamaged, and in its original packaging with MRP and inventory label attached.

Sale items, Thrift Store purchases and damaged products not due to our error are not eligible for return.

Exchange Policy:

An exchange order will be created only after the original product has been picked up from the customer's address. Once the request is received and approved, We will arrange a reverse pickup within 2–3 working days from the day of approval of request.
Once the product is picked up and verified, your new product will be dispatched within 24 working hours and will be delivered within 3–5 working days from dispatch date.
(Delays caused by public holidays and unforeseen events such as natural calamities, or strikes are not included in the estimated delivery timeline.)
Please note that we provide free exchange for first exchange. In case you need to exchange the product for second time, fee of INR 300 be levied for the same. In case the exchanged product is returned, INR 150 will be deducted from the refund.

Refunds :

For Cash on Delivery (COD) Orders

Once the returned product reaches our warehouse and passes the quality check, a refund link will be shared via email or SMS within 24 working hours, with validity of 14 days.
You can securely enter your bank account details or UPI ID through this link.
Once submitted, the refund will be processed immediately and credited to your account.
It will reflect under the name of Funky Kalakar Private Limited.

For Prepaid Orders

Once the returned product is received and verified, the refund will be initiated to your original mode of payment within 24 working hours.
The amount should reflect in your source bank account within 3 to 5 working days, depending on your bank's processing time.
It will reflect under the name of Funky Kalakar Private Limited.

Store Credits:

Please note that you can only use Credits to buy products from your registered customer account in which store credits are credited. Store credit cannot be used for payment of orders placed from any other account.
Credits cannot be transferred to any other Planet Paaduks user's account, bank account, or wallets, etc.
Any Planet Paaduks credits earned as goodwill (other than refunds) will expire in 90 days.
Gift cards purchased on the website will expire after 1 year of purchase date.
Store credits given in the form of refunds are not subject to expiry.

Reach Out to us

Customer Support Timings: 10:30 AM to 6:30 PM. Mon - Sat

☎ +918591939355

✉ hello@paaduks.com
Whatsapp: +918591939355

Business Query:

operations@ethicallabels.com

Return & Exchange Policy

Return Policy :

Exchange Policy:

Refunds :

For Cash on Delivery (COD) Orders

For Prepaid Orders

Store Credits:

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